The Feedback Mindset


If you're about to be the focus of feedback at work - or if you're about to provide feedback to someone else - it will help the process go smoothly if the right mindset is in place. The best mindset for feedback is the perspective that is open toand conducive to learning. Carefully shift your mindset to prepare for the process by doing the following seven things.

Be open. The feedback is for learning. Let it in.
  • Be humble. We all have things we need to do well and areas we need to improve.
  • Be grateful. Not everyone has the chance to gain insight into themselves. You do.
  • Be accountable. Everyone who provides you with feedback is devoting their time and attention to you. Do right by them by taking their feedback seriously.
  • Don't be defensive. If you feel defensive about feedback, you may as well skip the process. Those defenses are a giant stop sign that block the learning.
  • Focus on the learning. Don't get hung up on who said what or the mistakes you've made in the past. Your feedback is a jumping off point for new ways of reaching for success.
  • Follow through. Always remember to return to your participants and thank them for their part in your growth.
When you approach feedback with this mindset, you ensure that the process will do what it's intended to do: improve you as a leader. Whether you are providing feedback or receiving it, always remember that the right mindset can make it a positive experience.

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